SHIPMENT POLICY

Welcome to Rainbow Apparel's Shipping Information Page! We're committed to delivering your workwear and footwear promptly and efficiently. Below you'll find all the details you need about our shipping procedures.

SHIPPING REGIONS

Domestic (United Kingdom): We're proud to offer Royal Mail Track 24 (next-day or express delivery) exclusively for our UK customers.

International: Our global customers enjoy worldwide shipping, with services provided by FedEx and DHL.

SHIPPING COSTS

Free Delivery: We offer free delivery on orders over £75.

Flat Rates: For orders below £75, shipping costs are flat and will be displayed at checkout.

International Rates: These vary according to location and will be calculated during checkout.

DELIVERY TIMES

Track 24 (Express Delivery): Delivered within 1-2 days (UK only).

Tracked 48 (Standard Delivery): Expect your items within 3-5 days.

ORDER PROCESSING

Same-Day Dispatch: 70% of our products are dispatched the same day for orders placed before 15:00.

Additional Processing Time: The remaining 30% of products, due to being stocked in other warehouses, might require additional processing time.

TRACKING INFORMATION

After your order is dispatched, we'll provide you with tracking information so you can follow your purchase's journey.

RETURNS AND EXCHANGES

For details on returns and exchanges, please refer to our "Return and Refund Policy" under "Terms and Conditions" on website.

HANDLING DAMAGED OR LOST ITEMS

In the rare event of items being lost in transit or arriving damaged, we have a dedicated process to address and resolve such issues promptly. Please contact us immediately for assistance.

CUSTOMER SERVICE CONTACT

Should you have any questions or need assistance with your shipment, please reach us through the "Contact Us" tab under "Help" on our website or call us during office hours. We're here to help!

Thank you for choosing Rainbow Apparel for your workwear and footwear needs. We're excited to serve you!